PowerAssist VA Agency
Privacy Policy

This policy applies to all personal information collected through our website, onboarding forms, job applications, client intake forms, and service transactions.

• Match VAs with suitable clients
• Deliver virtual assistant services
• Communicate updates, support, and opportunities
• Comply with legal and contractual obligations

We may collect the following personal information:

• Clients: Name, company name, contact details, business needs, payment information
• VAs: Full name, contact details, resume, portfolio, skill certifications, work history, availability
• Website Visitors: IP address, browser type, interaction logs (via cookies)

Data is collected through:

• Online forms and applications
• Email or direct communication
• Third-party platforms (e.g., job boards, payment processors)
• Consent-based referrals

We use your data to:

• Facilitate VA-client matching and onboarding
• Process payments and contracts
• Provide updates, training, and support
• Improve our services and website experience
• Respond to inquiries and legal requests

We may share data with authorized team members for service delivery, payment processors and legal advisors, and government agencies when required by law.

• Authorized team members for service delivery
• Payment processors and legal advisors
• Government agencies when required by law
• We do not sell personal data

Data is retained for up to 2 years after service termination unless otherwise required.

• You may request deletion or correction of your data via email
• Physical records are securely disposed of
• Digital records are deleted or anonymized

Under RA 10173 (Data Privacy Act of 2012), you have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Object to processing of your data

We implement robust security protocols to protect your data:

• SSL encryption on all transmissions
• Role-based access control
• Regular audits and backups
• Secure disposal protocols